Fridge warming at midnight. Washer flooding the floor at 10 PM. Oven out on Thanksgiving eve. Call us. We answer 24 hours a day, dispatch local technicians — not contractors — and charge a flat $45 after-hours surcharge, not a multiplied emergency rate.
Not every broken appliance is an emergency. But some are — because waiting until morning causes costs that exceed the repair itself. Here's how we define an appliance emergency:
| Item | Cost |
|---|---|
| After-hours surcharge (flat) | $45 |
| Diagnostic — Rocky Mount core | $79 |
| Diagnostic — outside core | $95 |
| Diagnostic credited to repair | Yes, always |
| Labor and parts | Standard rates |
| 90-day warranty | Included |
No rate multipliers: Many emergency repair services charge 2× or 3× their standard rate after hours. We charge our standard rate plus a flat $45. What costs $280 at noon costs $325 at midnight — not $560 or $840.
Call immediately. We answer 24/7 and dispatch the nearest available technician. Rocky Mount 2-hour after-hours ETA.
📞 Call (252) 651-8162 — We Answer 24/7